Legal

Cookie Policy

Last updated: October 2026 · Tecnomation, Hillside, New Jersey 07205, United States

1. What cookies are

Cookies are small text files placed on your device by a website. They are used to make a site work, to remember preferences and to understand how the site is used.

2. Cookies and storage we use

• Strictly necessary. Required for the site to function — for example remembering that you dismissed the announcement bar, or keeping you signed in to the client portal for the duration of a session. These cannot be switched off.
• Preference. Remembering your chosen language, and remembering your answer to the tracking question below so you are not asked again.
• Visit measurement. If you agree, one random identifier is stored in your browser so we can recognise a repeat visit. It is set only after you agree and is removed if you decline. Section 3 sets out exactly what it is used for.
• Google. Google Analytics and Google Tag Manager run only if they have been configured and you have agreed. They are a separate system from the one in section 3, they answer different questions, and we do not combine their data with ours.

We do not use advertising or cross-site tracking cookies on this website, and we do not sell or share what we collect with advertisers or data brokers.

3. Visit measurement, in detail

Nothing in this section happens unless you agree. No identifier is created, no record is made and nothing is sent to us until you choose "That is fine" on the banner. If you decline, we store one small note in your own browser saying so — purely so we do not ask again — and nothing else. If your browser sends a Global Privacy Control or Do Not Track signal we treat that as a decline and do not show the banner at all.

What we record

• A random identifier for your browser, which is not derived from anything about you and tells us nothing on its own.
• The pages you open, their titles, the order you read them in, how long you spend on each and how far down you scroll.
• Which page you arrived on, the website or search engine that sent you, and any campaign tags in the link you followed.
• Your device type, browser and version, operating system, screen and window size, browser language and browser time zone.
• Specific things you do on the page: pressing a highlighted button, starting the enquiry form, submitting it, or following a link to another website.
• Your IP address — see "Your IP address" below, which explains how it is stored.
• Your approximate country, worked out from your browser's own language setting. This needs no lookup and no third party is told anything about you.

Precise location

We never take your precise location quietly, and no website can: your browser will not give it without asking you first. We do not trigger that prompt when a page loads. If a feature offers it and you choose Allow, we store the coordinates and their accuracy, and we label them in our records as something you shared. If you choose Block, or dismiss the prompt, nothing is recorded and we continue to use only the approximate country described above — which is always labelled as approximate. We never present an estimate as though you had shared your location.

Your IP address

Your IP address is handled in three separate ways, because the three uses need different amounts of it:

• The network part only (for example 203.0.113.0) is kept in readable form. It is enough to tell roughly where a visit came from and not enough to identify a person.
• A one-way fingerprint of the full address lets us recognise two visits as coming from the same network. It cannot be turned back into your address.
• The full address is stored encrypted. It is not shown on any ordinary screen. Only named members of staff who have been given that specific permission can reveal one, and every time anyone does, a permanent record is kept of who did it and when.

How long we keep it

• The full IP address and the browser identification string: 30 days. After that they are deleted automatically and only the network part remains.
• Visit history: 13 months. After that the visits are deleted entirely.
• If you never contacted us, once your visits have expired your record is removed completely.

These periods are enforced by an automatic job that runs daily, not by anyone remembering to do it.

What it is for

So that when you get in touch, the person who replies can see what you were actually looking for instead of asking you to explain it again. If you send us an enquiry, the visits recorded against your browser are linked to that enquiry and become part of your record with us.

Who can see it

Our own staff, through our internal system, and nobody else. It is not shared with advertisers, data brokers or Google. Access to the full IP address is restricted further, as described above.

4. Your choices

You can change your mind at any time:

• Stop further recording on this device — clear this site's data in your browser settings, and decline when the banner appears again.
• Have what we already hold erased — email support@tecnomation.com and we will delete your visitor record and every visit, page and action recorded against it. This is a deletion, not an archive.
• Ask what we hold — email the same address and we will tell you.
• Turn on Global Privacy Control in your browser, and this site will not ask you or record anything.

You can also delete or block cookies through your browser settings. Blocking strictly necessary cookies may affect how parts of the site behave.

5. Third parties

Some pages embed third-party content — for example an embedded Google Map. Those providers may set their own cookies, governed by their own policies. Google Analytics and Google Tag Manager, where enabled, are governed by Google's policies rather than this one.

The visit measurement described in section 3 is entirely our own. It runs on our servers, the data stays in our own system, and no third party is involved in collecting or storing it.

Questions about this document? Email support@tecnomation.com or call (716) 317-6884.