Legal
Privacy Policy
Last updated: October 2026 · Tecnomation, Hillside, New Jersey 07205, United States
1. Who we are
Tecnomation ("we", "us", "our") is a website design, development and management business located in Hillside, New Jersey 07205, United States. You can contact us at support@tecnomation.com or (716) 317-6884.
2. Information we collect
We collect only what we need in order to review project requests and deliver our services:
- Information you give us. Name, business name, email address, phone number, project details, timeline, budget indication and anything else you choose to include in a form, email, call or WhatsApp message.
- Client account information. For active clients: billing details processed by our payment provider, project files, domain and hosting records, and support correspondence.
- Visit information, if you agree to it. If you accept visit measurement, we record the pages you read and for how long, where you arrived from, any campaign tags in the link you followed, your device, browser, operating system, screen size, browser language and time zone, your IP address, and your approximate country. If you separately choose to share your precise location with your browser, we record that too and label it as shared by you. None of this is collected if you decline, and none of it is collected if your browser sends a Global Privacy Control or Do Not Track signal. The full detail — exactly what is stored, how your IP address is handled, how long each item is kept and who can see it — is in section 3 of our Cookie Policy.
- Whether our emails are opened. Some emails we send you — about your enquiry, an appointment, your project or an invoice — contain a small image that tells us when the email was opened and in which email program, and turning off images in your email program stops it.
We do not knowingly collect information from children, and we do not collect sensitive categories of personal data through this website.
3. How we use it
- To review and respond to project requests
- To deliver, maintain and support the services you have purchased
- To process payments through our payment provider
- To send service-related communications about your project or account
- To improve the website and understand how it is used
- To meet legal, accounting and record-keeping obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing.
4. Service providers
We use a limited number of third-party providers to operate our business — for example hosting and domain registrars, email providers, payment processors, analytics tools and communication platforms. These providers process data only on our instructions and only to the extent needed to provide their service.
5. Retention
Project enquiries that do not become clients are retained for a reasonable period and then deleted. Client records are retained for the duration of the relationship and afterwards for as long as required for legal, tax and accounting purposes.
6. Your rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected or deleted, to object to or restrict certain processing, and to receive a copy in a portable format. Residents of certain U.S. states and of jurisdictions covered by the GDPR may have additional rights. To exercise any of these, email support@tecnomation.com. We do not discriminate against anyone for exercising their rights.
7. Security
We use HTTPS across our website, access controls on our systems and reputable providers for hosting and payment processing. No method of transmission or storage is completely secure, but we take reasonable measures appropriate to the sensitivity of the information involved.
8. International transfers
We serve clients in the United States and the United Arab Emirates. Information may be processed in the United States or in other countries where our service providers operate.
9. Changes
If we change this policy we will update the date at the top of this page. Material changes affecting active clients will also be communicated directly.
Questions about this document? Email support@tecnomation.com or call (716) 317-6884.
